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💳 COD Available
↩️ Easy 7 Days Replacement
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Shipping policy

Shipping Policy

Welcome to Prodscart. We are committed to delivering your orders safely and on time. Please read our shipping policy below.

Order Processing

  • All orders are processed within 24–48 business hours after order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • Once your order is shipped, you will receive a shipping confirmation via SMS, WhatsApp, or Email (where available).

Delivery Timeline

Estimated delivery time across India:

  • Metro Cities: 3–5 Business Days
  • Other Cities: 5–7 Business Days
  • Remote Locations: 7–10 Business Days

Delivery times are estimates and may vary due to courier delays, weather conditions, or public holidays.

Shipping Charges

  • 🚚 Free Shipping on selected products and promotional offers.
  • Any applicable shipping charges will be displayed during checkout before payment.

Cash on Delivery (COD)

  • Cash on Delivery (COD) is available on eligible orders and serviceable PIN codes.
  • Additional COD charges may apply in certain locations.

Order Tracking

After your order has been dispatched, you will receive tracking details via SMS, WhatsApp, or Email. You can use these details to track your shipment.

Delivery Attempts

Our courier partners will make 2–3 delivery attempts. If the delivery cannot be completed due to customer unavailability or an incorrect address, the order may be returned to us.

Delayed Deliveries

While we strive to deliver every order on time, delays may occur due to:

  • Bad weather
  • Natural disasters
  • Public holidays
  • High order volume
  • Courier partner issues
  • Remote delivery locations

We appreciate your patience in such situations.

Incorrect Shipping Address

Please ensure your shipping address and contact number are accurate before placing your order. Prodscart is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery.

Please provide:

  • Order Number
  • Photos of the package and product
  • A brief description of the issue

This helps us resolve your request as quickly as possible.

Delivery Coverage

We currently deliver to most locations across India. Delivery availability depends on the serviceability of your PIN code.